Getting Started4 min readUpdated
Add business knowledge
Ground your voice agent in your website content, product specs, pricing, and FAQs.
Step-by-Step Walkthrough
Navigate to 'Knowledge'
Open your agent and click 'Knowledge Base' in the left navigation sidebar.
Choose an Ingestion Method
Enter your public website domain, upload PDF product brochures, or manually add Q&A pairs.
Process and Index
Click 'Sync Knowledge'. Our semantic parser vectorizes your content in under 60 seconds.
Important Notes & Specifications
- Agentic VAI automatically indexes headers, paragraphs, and product specification tables.
- Strict guardrails prevent the agent from providing information outside your approved knowledge base.
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More in Getting Started
- Create your first voice agentA step-by-step guide to naming, provisioning, and initializing your first conversational AI agent.
- Configure your agentAdjust greetings, conversation pacing, business operating hours, and tone.
- Publish your agentDeploy your agent live to receive inbound visitor conversations or telephone calls.
- Install the website widgetEmbed the lightweight Agentic VAI voice widget on WordPress, Webflow, Next.js, or HTML sites.
Still have questions?
Our engineering team is ready to assist with custom webhook setups, CRM mapping, or telephony configurations.