Knowledge Base4 min readUpdated
Knowledge accuracy
Monitor confidence scores, inspect citation sources, and refine prompt guardrails.
Important Notes & Specifications
- Review conversation transcripts with confidence indicators.
- Easily patch gaps by adding single-click correction notes directly from conversation logs.
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More in Knowledge Base
- Website knowledgeIndex your public website URLs and sitemaps for automatic knowledge synchronization.
- Upload documentsUpload PDFs, DOCX files, spreadsheets, and markdown documentation.
- FAQsDirect question-and-answer pairs that take highest priority during conversation matching.
- Knowledge syncAutomate recurring sitemap crawls to ensure your voice agent always has updated info.
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