Knowledge Base2 min readUpdated
Knowledge sync
Automate recurring sitemap crawls to ensure your voice agent always has updated info.
Important Notes & Specifications
- Set sync frequencies: Hourly, Daily, or Weekly.
- Trigger manual sync via REST API whenever your team deploys website updates.
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More in Knowledge Base
- Website knowledgeIndex your public website URLs and sitemaps for automatic knowledge synchronization.
- Upload documentsUpload PDFs, DOCX files, spreadsheets, and markdown documentation.
- FAQsDirect question-and-answer pairs that take highest priority during conversation matching.
- Knowledge accuracyMonitor confidence scores, inspect citation sources, and refine prompt guardrails.
Still have questions?
Our engineering team is ready to assist with custom webhook setups, CRM mapping, or telephony configurations.