Knowledge Base3 min readUpdated
Website knowledge
Index your public website URLs and sitemaps for automatic knowledge synchronization.
Important Notes & Specifications
- Enter your root domain or XML sitemap URL to crawl all informational subpages.
- Filter out utility pages (like privacy policies or login portals) using exclude path rules.
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More in Knowledge Base
- Upload documentsUpload PDFs, DOCX files, spreadsheets, and markdown documentation.
- FAQsDirect question-and-answer pairs that take highest priority during conversation matching.
- Knowledge syncAutomate recurring sitemap crawls to ensure your voice agent always has updated info.
- Knowledge accuracyMonitor confidence scores, inspect citation sources, and refine prompt guardrails.
Still have questions?
Our engineering team is ready to assist with custom webhook setups, CRM mapping, or telephony configurations.