Knowledge Base3 min readUpdated
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Upload PDFs, DOCX files, spreadsheets, and markdown documentation.
Important Notes & Specifications
- Supports files up to 50MB per upload.
- PDF tables and structured lists are preserved as semantic entities for precise data retrieval.
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- Website knowledgeIndex your public website URLs and sitemaps for automatic knowledge synchronization.
- FAQsDirect question-and-answer pairs that take highest priority during conversation matching.
- Knowledge syncAutomate recurring sitemap crawls to ensure your voice agent always has updated info.
- Knowledge accuracyMonitor confidence scores, inspect citation sources, and refine prompt guardrails.
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